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Newsletter February 2025
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PPG AGM & Meeting - Tuesday 4th March
Our Patient Participation Group (PPG) would like to invite you to their AGM and a meeting on Bowel Cancer: the signs & symptoms
- Welcome & AGM: Emerson Samuels, PPG Chair
- Bowel Cancer Talk: Dr Arpa Patel, GP
The meeting will be held at our Purley Surgery on Tuesday 4th March from 6.45pm to 8pm. Refreshments will be available from 6.30pm.
International Women's Day - A Community Collaboration
Mark International Women's Day by joining an event on violence against women and girls. Meet survivors and find out about the services that are available to help support recovery.
Date: 8th March, 3-5pm, Location: Old Lodge Lane Baptist Church, Reedham Park Avenue, CR8 4BQ. Please reserve your free place by emailing chloe.smith@cvalive.org.uk.
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We are proud to be a safe surgery for everyone in our community
Everyone in the UK has the right to free care from a GP. If you don't have proof of ID or address, you can still register.
In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.
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Pharmacy First
Most pharmacies can help you with seven common conditions without needing a GP appointment:
- earache (aged 1 to 17 years)
- impetigo (aged 1 year and over)- a contagious skin infection
- infected insect bites (aged 1 year and over)
- shingles (aged 18 years and over)- infection that causes a painful rash
- sinusitis (aged 12 years and over)- infection of the sinuses (behind the forehead, cheeks and nose)
- sore throat (aged 5 years and over)
- urinary tract infections or UTIs (women aged 16 to 64 years)
If you have one of these conditions, you can walk into your local pharmacy or self-refer online
DNA Rates - January 2025
In February, we offered 6076 appointments, of which 6.6% were DNA'd (Did Not Attend). By clinician type, this breaks down as:
Physios
8.9% DNAs
HCA Appointments
12.8% DNAs
Nurse Appointments
10.4% DNAs
Advanced Nurse Practitioners
8.1% DNAs
Pharmacists
3.1% DNAs
Paramedic
4.5% DNAs
GPs
4.2% DNAs
If these patients had let us know that they were unable to attend their appointment, we would have been able to offer and rebeook these appointments for other patients who needed them. If you are unable to attend, please cancel your appointment 24 hours in advance either by phone or online - thank you.
Catch Cancer Earlier Campaign
Catching cancer earlier helps to improve outcomes. If you're worried that a symptom might be cancer, please contact us as we're here to help. Visit https://www.nhs.uk/conditions/cancer/symptoms/ to find out about the symptoms to be watching out for.
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The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
Published: Feb 13, 2025