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Opening Hours
When we're open
Important
We are closed on bank holidays. See our events and closures page to learn more.
Purley Surgery
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Coulsdon Surgery
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 8pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Telephone Times
Our telephone lines are open from 8am to 1pm and from 2pm to 6pm. Our phones are switched to the Out of Hours service overnight between 6pm and 8am. When you phone the surgery, you can select from one of the following options:
| Telephone Option | Description | Times Available |
|---|---|---|
| 1 | Reception Team | 8am to 1pm 2pm to 6pm |
| 2 | Prescription Queries | 9:30am to 12pm |
| 3 | Appointment Cancellations | 8am to 6pm |
| 4 | Surgery Hours and Out of Hours | 8am to 6pm |
When we're closed
Self-Help
Help and support available from many National and Local Organisations.
Your Local Pharmacist
Your Local Pharmacy can offer health advice without an appointment free of charge.
Enhanced Access
Appointments are available through our Primary Care Network and are bookable by phoning Reception on 020 8763 5620. The Saturday clinic is held at our Purley Surgery.
Appointment times include:
- Friday Evenings: 6:30pm to 8pm
- Saturdays: 9am to 5pm
If you have an Enhanced Access appointment on a Friday evening or Saturday that you wish to cancel, please phone 020 3727 5357 (Option 4)
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.